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Warranty & refund policy
These Terms include the Basic Order Terms (defined below) specified on an order accepted by us. “ULLALABS”, “we” or “us” means ULLALABS Limited or its affiliate identified on our order acknowledgment. Every order you place with us is conditioned upon and confirms your acceptance of these Terms. Any contrary terms or conditions appearing on your orders or associated purchase documentation will be of no effect. No waiver, modification, or addition to these Terms, or any assignment of your rights or obligations under them is valid or binding on us unless in writing and signed by our authorized representative.
Orders, Pricing and Payments
Quotes, Validity of Orders: Our quotations are non-binding unless otherwise expressly stipulated in writing. Orders are accepted as valid and binding only when confirmed by us in writing. ULLALABS strives to communicate accurate pricing and product information but will not be held responsible for any pricing, typographical, or other errors in such communications. Your order is subject to cancellation by ULLALABS, in ULLALABS's sole discretion.
Delivery
Delivery time: Delivery times are established when ULLALABS accepts your order in writing. We will use commercially reasonable efforts to meet your requested delivery dates, unless you are in default under these Terms or our performance is otherwise excused. We are not liable for late or delayed delivery. Late delivery is not a basis for your cancellation of any order.
Acceptance, Inspection, Return
Your acceptance of ordered ULLAs is deemed to occur upon our Delivery of the ULLA to the shipping carrier. If you cancel an accepted ULLA order within 10 days prior to shipment or reject conforming ULLA received under an accepted order, we are entitled to claim reasonable compensation for restocking and other expenses actually incurred.

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About ulla

Founded in 2015, Ulla Labs is the design brains behind Ulla, a smart and engaging contemporary wellness tool that helps people live a healthier life. Headaches, fatigue, obesity and weak immune systems were just some of the issues we wanted to address when we began working to create something new – a unique product that would respond to real health and lifestyle concerns that affect everyone. Our aim was to make Ulla incredibly simple to use, with end-users and their hopes and habits foremost in mind. it.